As part of GPD’s Online Content Team, Jacqueline provides analysis on regulatory and policy responses to online hate speech, disinformation and terrorist content. She supports GPD’s projects promoting business and human rights in the tech sector and combatting disinformation in Sub-Saharan Africa, developing tools and resources for policymakers, human rights defenders and corporate audiences.
Before joining GPD, Jacqueline worked in the International Law Programme at Chatham House, supporting the delivery of projects on human rights diplomacy, business sector support for civic space, and means of making multilateral digital governance processes more inclusive. She also formerly worked as an English teacher in Guinea-Bissau, and is fluent in Portuguese Creole.
She holds an LLM in Human Rights from the University of Birkbeck, and a BA in Linguistics from the University of Cambridge, where she specialised in computational linguistics and sociolinguistic trends in urban and rural Guinea-Bissau. She is particularly interested in the use of NLP technology to address content governance issues in minority languages and non-standard language varieties.